Getting help
For beta access, account issues, image upload problems, Xero or Dropbox connection issues, report-template problems or mobile sync issues, contact the NDT Inspection Suite beta/support channel you were given access through.
Include the page you were using, the job number if relevant, what you expected to happen and what actually happened.
What to send
Helpful details include screenshots, device/browser type, Android app version if using mobile, the affected job or report name, and whether the issue happens after refreshing.
Do not send passwords, private access tokens or client-sensitive files through unsecured channels.
Beta limitations
Beta support focuses on keeping workflows moving and identifying defects. Some features may change quickly as the product is improved.
Critical inspection records should be backed up or exported according to your company process.